20 Plus Years Experience

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A Culture of Exceptional Service

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A Name, Not a Loan Number

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A Long-Term Outlook

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Neighborhood Knowledge

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Relationships and Resources

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Your Goals. Our Commitment.

At Renovo, we build relationships by knowing you and understanding your goals … and it is our belief that if we get those right then everything else will fall into place.  With twenty plus years of experience, Renovo understands the neighborhoods investors work in and the need for fast access to capital. We are focused on providing exceptional service while building long-term relationships, and are proud to have over 60 percent of our business come from repeat clients.

Responsive

Our 10 business-day timeline to close your next deal begins after signing your letter of intent, and from there we’re 100% committed to ensuring your loan closes within 2 weeks (or faster).

 

What’s more, when you close a rehab loan with Renovo, we deliver construction draws within 48 hours of your request. It’s how we show our commitment to being a nimble partner that helps accelerate your project flow (and cash flow!).

Insightful

When you work with Renovo, you’re partnering with experts who know the market, appreciate the opportunities and challenges you’ll face, and take the time to understand your goals.

 

In addition, you’ll gain access to the RENOVO CIRCLE OF SUCCESS™ — our network of realtors, wholesalers, buyer, contractors, and other professional service providers — relationships that can provide you the leverage to move your business forward.

Supportive

Whether you have a question about an approval, are looking for a referral of a trusted vendor, or need a pay-off, our dedicated team is here for you. Our in-house team respond quickly to your requests, and you’ll never have to dial an anonymous 1-800 number for support.

 

We have a dedicated team for each project. Most importantly, when we say we’ll do something, we mean it. Our NPS score shows our commitment to the customer experience

Customer Loyalty Works Both Ways

 Renovo Financial is committed to supporting the needs of a real estate investor like you through every step of the process – from lending to resources to achieving goals. As a result, over 85% of our clients told us they would refer us to their family and friends.

What Our Customers Have to Say

The Net Promoter Score (NPS) is a customer loyalty metric used to gauge the loyalty of customer relationships. It serves as an alternative to traditional customer satisfaction research and is based on the response to a single question: How likely is it that you would recommend Renovo Financial to a friend or colleague?

How Renovo Compares to Other Top Customer Service Companies

Source: http://indexnps.com/companies

  • Tesla
  • Porsche
  • RENOVO FINANCIAL
  • Apple
  • Netflix
  • Amazon
  • Nike

An NPS that is positive (i.e., higher than zero) is felt to be good, and an NPS of +50 is excellent.

 

Where Do You Want to Invest?

With a presence in 18 markets, and more on the horizon, Renovo Financial is growing to match the needs of investors.

MARKETS:

Chicago (Headquarters), Milwaukee, Detroit, Indianapolis, Cleveland, Cincinnati, Columbus, Philadelphia, Atlanta, Orlando, Tampa, Miami, Austin, San Antonio, Houston, St. Louis, Kansas City

 


 

COMING SOON:

Minneapolis, Nashville, Knoxville, Raleigh, Charlotte, Columbia, Charleston, Orlando, Tampa, Miami

Capital Partners